Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s Digital and Business improvement Department is looking for a Continuous Improvement Officer who will be at the forefront of enhancing operational efficiency.

If you’re passionate about driving change, optimising processes and fostering a culture of improvement, this role is your opportunity to make a real impact. Apply now to lead our journey towards excellence!

The main responsibilities will include:

• Implementing Council’s short and long term transformation strategies in relation to continuous improvement to ensure Council’s ways of working are fit for future;
• Supporting the organisational objectives around continuous improvement and service redesign through documentation and validation of both current and future-state business processes; and
• Contributing to the development of business knowledge, process maps, systems interfaces and business needs.

This is a permanent full time position.

The position description for this role can be found on the Frankston City Council Careers page 

About you

As the successful candidate, you will have:

• Extensive knowledge of implementing enterprise continuous improvement services for a large and diverse organisation;
• Technical expertise in process improvement techniques, requirements gathering, critical thinking and analytical thinking;
• Experience in being part of a highly motivated, resilient and flexible team with a positive mindset;
• Well-developed investigative, negotiation and problem-solving skills;
• Well-developed report and business writing skills;
• Knowledge and experience in the implementation of major business process improvement and service redesign;
• Proven ability to manage complex continuous improvement projects and programs; and
• Strong project management capabilities, and experience in change management

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Hybrid Working Model;
• Flexible working hours;
• Rostered Day Off (Full time roles only);
• Access to professional and career development opportunities;
• Purchased leave;
• Paid Parental leave;
• Paid Christmas Shut Down Leave;
• Free onsite parking (Civic Centre);
• Employee assistance program; and
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is a Band 6A currently remunerated at $93,402.72 per annum, plus superannuation. Overtime will also be paid as required.

If you would like to learn more about this opportunity or have any questions, please contact Chrissy Athanasopoulos via email at chrissy.athanasopoulos@frankston.vic.gov.au

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

Council has zero tolerance for child abuse.  Protecting children and preventing child abuse is embedded in the everyday thinking and practice of all Councillors, employees, contractors and volunteers.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. 

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.